Protection of personal data on the Esplanade Hotel website
Protection of Personal Data
Purpose of Collection
The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies must collect certain personal data due to performance of contracts (e.g. accommodation contract) and due to the regulations governing catering and hotel activities, but some data may also be collected for the following purposes: to respond as efficiently as possible to your query, to ensure service delivery and payment, to promote some of our services, for statistical data processing, to provide publications and other specific promotional materials and brochures.
By providing your personal information such as e-mail address, phone, etc., you also give your explicit consent for the company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies to use your data for a relevant purpose. If, at any time, you prefer not to have the company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies use your information for any of the purposes mentioned above, you are authorised to withdraw, without any consequences for your rights, your consent for the data processing which has been given for processing for a particular purpose.
- full name
- e-mail address
- phone, cell phone or fax number
- the data on the credit card you provided during online reservation or to a third party
- payment or payment insurance procedure
- your preferences to improve our services
- any other information you mention to us that you want to keep confidential
- CV when applying for employment
The moment you provide us with your information, you agree for us to contact you and you enter our mailing list, while your entry is your explicit consent for contact. We protect your personal data permanently, and you may request exclusion from our mailing list at any time.
We emphasise that your personal data shall remain confidential when you visit the hotel webpage and during your hotel visit, unless you wish to voluntarily disclose them. We undertake that we will not disclose your personal data to other parties, except in cases prescribed by law.
Types of cookies we use:
- Necessary cookies (technical, obligatory) – cookies essential for the technical operation of the website, they cannot be turned off in our systems and your consent is not required to use them. These cookies do not store any information that could identify you.
- Analytics cookies (Google Analytics cookies) – cookies that allow the recording of visits and traffic sources for the purpose of measuring and improving website performance. The data collected by these cookies is statistical and consequently anonymous. The provider of these cookies is Google, Inc., which is why the collected data is shared with Google, Inc.
More detailed information on how Google Analytics uses data can be found at: https://policies.google.com/technologies/partner-sites.
- Cookies are valid for 31 days.
You can update or block cookies (including necessary ones) in your web browser or set the browser to warn you about them, but in this case certain parts of the website may not work. You can withdraw your voluntary consent for the use of analytics cookies at any time by changing the selected option in the cookie settings here.
SPAM is a place where undesired e-mails containing marketing materials sent without your consent are stored. The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies do not send SPAM emails, and we use anti-spam tools to protect visitors from receiving SPAM messages. If for any reason you think you have received worthless mail from the company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies, you are welcome to let us know at the following address: [email protected].
Protection of Children’s Personal Data
The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies do NOT collect, use or disclose personal data about persons under the age of 16 with the help of which they can be contacted over the internet without a parent’s or legal representative’s explicit permission. We do not process personal data about persons under the age of 16 with the help of which it is possible to contact the person concerned over the internet without a parent’s or guardian’s explicit permission. However, we cannot know whether the data we are processing are related to people under the age of 16. Therefore, we advise all parents and guardians to teach persons under the age of 16 about responsible and safe handling of personal data online. The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies guarante the protection of children’s personal data provided for by specific laws governing this issue.
The term “sensitive data” refers to data concerning your racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic data, criminal records, biometric data, data relating to health or sex life or sexual orientation of the individual. We generally do not collect sensitive data unless you voluntarily submit them to us or unless there are other legal grounds prescribed by the Regulation and/or the Law. The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies can use the health data you provided to us on your own and voluntarily to better serve you and meet your specific needs (for example, disability access, etc.).
As the data controller, the company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies have a legitimate interest in implementing video surveillance measures to protect property and persons, and in relation to certain work positions and a legal duty to install surveillance cameras that record employees and all persons moving in the surveillance camera’s field of vision. The company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies have marked the places where video surveillance devices are installed in the prescribed manner. For the purpose of preserving the recordings, the company Esplanade Oleander d.o.o., Almanac Hotels GmbH, WSF Group Companies have ensured an adequate security system. The video surveillance system is protected from unauthorised access. Video recordings are kept for a maximum of 6 months, unless the law prescribes a longer retention period or they serve as evidence in court, administrative, arbitration or other equivalent proceedings.
Verifying, Modifying or Deleting Personal Data
You may at any time verify, modify or delete the personal data you have provided to us whilst visiting our website (if the data concerned are still in our database). If you wish to exercise this right, please feel free to contact us at
If you have given us consent to receive the newsletter on various promotions and events at the Esplanade Hotel, we are authorised to send it to you. In the event that after you have provided your consent you do not want to receive the newsletter, you can switch off this option at any time by clicking on the link http://echo7.bluehornet.com/p/o6vaSvlCwN.